IIBA Stakeholders

Published 2 Years ago. business-analysis iiba

Abstract

Anyone who is impacted by your project or solution (customers, managers, team members, partner teams, etc.).

A stakeholder is an individual or group that a business analyst is likely to interact with directly or indirectly.

Business Analysis

The business analyst is inherently a stakeholder in all business analysis activities. the business analyst is responsible and accountable for the execution of these activities. In some cases the business analyst may also be responsible for performing activities that fall under another stakeholder role.

Customer

A customer uses or may use products or services produced by the enterprise and may have contractual or moral rights that the enterprise is obliged to meet

Domain Subject Matter Expert

A domain subject matter expert is any individual with in-depth knowledge of a topic relevant to the business need or solution scope.

End User

End users are stakeholders who directly interact with the solution.

Implementation Subject Matter Expert

An implementation subject matter expert is any stakeholder who has specialized knowledge regarding the implementation of one or more solution components

project librarian, change manager, configuration manager, solution architect, developer, database administrator, information architect, usability analyst, trainer, and organizational change consultant.

Operational Support

Operational support is responsible for the day-to-day management and maintenance of a system or product.

Project Manager

Project managers are responsible for managing the work required to deliver a solution that meets a business need, and for ensuring that the project’s objectives are met while balancing the project factors including scope, budget, schedule, resources, quality, and risk.

Regulator

Regulators are responsible for the definition and enforcement of standards.

Sponsors are responsible for initiating the effort to define a business need and develop a solution that meets that need.

Supplier

A supplier is a stakeholder outside the boundary of a given organization or organizational unit.

Tester

Testers are responsible for determining how to verify that the solution meets the requirements defined by the business analyst, as well as conducting the verification process.