Abstract
How to select an approach to performing business analysis, which stakeholders need to be involved in the decision, who will be consulted regarding and informed of the approach, and the rationale for using it. ^[A Guide to the Business Analysis Body of Knowledge® (BABOK ( PDFDrive ).pdf]
The “approach” is list of processes, how and when those processes will be implemented, the tasks and techniques which will be done and use and the deliverables which will be produced.
Some approaches are dictated by pre defined Project Management Frameworks like waterfall, agile, 6 Sigma and lean. While elements of all these frameworks may be helpful inevitable a custom set of processes and principles will be needed for each specific situation. This tailoring of a custom framework may in its self be guided by both internal and externalities.
1. Determine the inputs for planning a business analysis approach
- Business Need
- Expert Judgment
- Organisational Process Assets
2. Decide which elements of frameworks or methodologies you are going to use
Most of the frameworks fit somewhere on the Spectrum between plan-driven and change-driven. Plan driven approaches focus on minimising uncertainty upfront. Change driven approaches focus on rapid delivery of business value in short iterations. To decide on which elements specifically you should use you will need to know How to evaluate a situation for plan driven vs change driven.
3. Understand the techniques
There are many techniques used by business analysts. By having a broad understanding of the tasks and skills a Business Analyst needs you will better be able to achieve your goals.
Specific to planning an approach you will need to understand the Techniques used to plan a business analysis approach. These break down into;
- Decision analysis
- Process Modeling
- Structured Walkthrough
4. Understand the IIBA Stakeholders you may have to heal with
- Customer
- Domain SME
- End user
- Supplier
- Implementation SME
- Project Manager
- Tester
- Regulator
- Sponsor
5. Deliver outputs
The outputs will be a business analysis approach. This can then be distributed and discussed with stakeholders.